ENHANCE YOUR MEAL PROGRAM. EARN COOL SCHOOL POINTS.
Every day, you are feeding thousands of students and making hundreds of purchase decisions. Each of those purchases can go back into enhancing your meal program.
HERE'S HOW - School foodservice directors and purchase decision-makers are eligible to enroll in Cool School Cafe®. Participating districts have access to the Cool School Cafe catalog, qualifying product information, special offers and other tools.
As your trusted source of qualifying products, we pride ourselves on providing plug-and-play solutions to enhance your meal programs. Given that Cool School is funded by manufacturers, there is no commitment required – and it remains 100% sponsored.
You can expect high quality products from Cool School Cafe Member Manufacturers and enjoy redeeming points, acquired through qualifying purchases, for hundreds of meal program enhancement opportunities.
If you have questions regarding this process, check the FAQ section below or call our Customer Service Team at (800) 468-3287 for assistance.
Operators with special pricing arrangements, bid pricing or national accounts do not qualify for Cool School Cafe®
QUESTIONS? LOOK HERE FOR ANSWERS
What's my password?
Please contact Cool School Cafe customer support at (800) 468-3287 or click here to request a new password.
Can I enroll in Cool School?
Any K-12 Foodservice operation is eligible to enroll and begin earning Cool School Points. There is one account per district. If you do not know if your operation qualifies, contact us and we will help you.
How can I enroll?
To join the Cool School Cafe program, simply click here. This will bring you to the enrollment page where you will be asked to complete a form with your K-12 Foodservice operation and contact information.
I wasn't able to finish completing the enrollment form. What should I do?
If you were not able to complete the enrollment form, you will need to start over. Click here to go to the enrollment form. You can always contact Customer Support for help
I have a new email address. Can I still log in?
Yes. Use the email address that you had used to enroll. Once you have accessed the site, click on your name in the upper right of the screen to update your email address along with any other account information. Once you have finished, simply click the "Update Profile" button, and an email will be sent to Cool School Cafe Customer Support for processing.
Where can I find a complete list of items to enhance my meal program?
Cool School Cafe is continuously working to keep the our catalog fresh and cool. It’s best to check online often for the most recent items.
When can I begin accumulating Cool School Cafe points?
Immediately. Qualifying purchase dates are July 1 - June 30 for each school year. Allow 6 to 8 weeks for points to be deposited.
Are points transferable?
No. Points will stay active in the original account to which they were deposited.
How can I find out more about Member Manufacturer qualifying products?
If you would like additional information on any products or would like a salesperson to follow up, visit our Member Manufacturer pages and click on "Request Qualifying Product Information" at the bottom of each page. Complete and submit the associated online form. Customer Support is available 8:00am - 5:00pm CST to answer product-related questions or pass along specific requests to any Member Manufacturers.
What should I send to verify purchases?
The simplest and most efficient way to verify purchases is to request a velocity/usage report from your distributor(s). This report should list a summary of your qualifying product purchases for the time period specified. We will also accept copies of individual distributor invoices.
When should I send purchase verification?
Please submit verification as often as possible to help us maintain your Cool School Cafe account balance. We strongly suggest submitting verification quarterly or more frequently to keep your account current.
What if the manufacturers' product code numbers do not match the code numbers on the distributor reports or invoices?
Occasionally a distributor will assign a product code number that is different from the manufacturer's code. If there is any question, ask your distributor for verification.
When can I redeem my Cool School Cafe points to enhance my meal program?
You may redeem at any time by clicking the Shop link throughout the year using your Cool School Cafe points.
What is the process for placing a Cool School Cafe order?
You may click here to go to the "Shop" page. From there, you can browse the great items available and follow the simple process to redeem your points.
How long does it take to get my items?
You can expect to receive within 4-6 weeks after placing an order.
How do I know how many points have been accumulated?
You may view your account information or call (800) 468-3287 to check your account balance.
Which Internet browser should I use to view this site?
Latest versions of Internet Explorer or Google Chrome.
What are the terms and conditions of the program?
Click here for a complete listing of the terms and conditions for participation in this program.